Return Policy
Conditions for Return
At Sundarban Agro, we prioritize customer satisfaction and aim to provide the best quality products. If, for any reason, you experience a genuine issue with the quality of the product or receive an incorrect item, we are committed to resolving the matter promptly.
Product Quality Issues
If you receive a product that does not meet our quality standards, you may request a return.
Wrong Product Delivered
In the rare case that you receive an item different from what you ordered, we will replace it with the correct product.
Return Process
To initiate a return, please contact our customer service team within 7 days of receiving your order. Provide details of the issue, including a photo of the product, if applicable. Upon approval of your return request, we will arrange for the replacement of the product or issue a suitable alternative.
Important Notes:
Returns are only processed for quality or delivery issues. The replacement product will be dispatched after the return request is approved and the original product is received back, if required. Your satisfaction is our priority, and we are here to ensure that you receive the best from Sundarban Agro!
